Cookie Policy

This Policy applies to www.atriohp.com and other online assets including mobile applications, online correspondence, branded pages on third-party platforms, and applications accessed or used through such websites or interactive services (collectively, the “Online Services”), which are operated by or on behalf of ATRIO Health Plans, its affiliates and representations in Oregon, Nevada and  the world (hereafter referred to as “ATRIO Health Plans” or “we” or “our” or “us”). 

Our Online Services use cookies and similar tools to improve performance and enhance your user experience. A cookie is a small text file that is stored in your web browser that allows us or a third-party to (1) enable certain functions, (2) provide analytics and (3) store your preferences which will speed up your future activities and help to improve your overall experience with our Online Services. 

By using our Online Services, you are opting in to agree with the provisions of this Policy. If you would like to opt-out, please update your browser’s settings accordingly, but keep in mind that it may negatively affect your user experience. 

Some cookies may store personal data, for example if you click “remember me” when logging in. Most of our cookies will not collect data that identifies you and will instead collect general information, such as the name of the website from which the cookie came from, its “lifetime” (i.e., how long it will remain on your device) and a value, which typically is a random number. 

Cookies can either be session or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie will remain until it expires (as set in the cookie itself) or you delete it. Cookies are classified as follows: 

Some third-party companies (e.g., Google Analytics) generally use cookies to collect user data on an anonymous basis. They may use that information to build a profile of your activities on the ATRIO Health Plans Online Services and other websites that you have visited. 

Most browsers are initially set up to automatically accept cookies, but allow you to change these settings, delete existing cookies, block future cookies, or alert you when cookies are sent to your device. Please refer to your browser instructions to that effect. Should you modify these settings, you might not be able to use all the features ATRIO Health Plans Online Services offers, maintain your online preferences, and some of ATRIO Health Plans Online Services pages may not display properly. 

Each browser has its own setting in terms of cookie management.  You may enable your choices, by referring to: 

Our Online Services make use of other tracking technologies, including log files which also help us tailor the ATRIO Health Plans Online Services to your personal needs. 

An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet. We may record IP addresses for the following purposes: 

(i) Troubleshoot technical concerns, (ii) Maintain Online Service safety and security (iii) Better understand how our Online Services are utilized, and (iv) To better tailor content to your needs depending on the demographic location you are in. 

We (or a third-party on our behalf) may collect information in the form of logs files that record website activity and gather statistics about your browsing habits. These entries are generated anonymously and help us gather (among other things) (i) a user’s browser type and operating system, (ii) information about a user’s session (such as the URL they came from, the date and time they visited our website, and which pages they’ve viewed on our website and for how long), and (iii) other similar navigational or click-stream data. 

If you have any question about the ATRIO Health Plans Cookie Policy, you may contact us by email at compliance@atriohp.com 

Please send all notices / communications to us either by postal to our premises at 2965 Ryan Drive SE, Salem, OR 97301or by email to compliance@atriohp.com 

Such notices will be deemed received 3 business days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.