When you choose an ATRIO or Saint Mary's ATRIO Medicare Advantage plan, you get all the below extra benefits that Original Medicare does not cover.
For 2023 benefits, ATRIO is offering a flex card program which works just like a debit card to pay for your dental, fitness benefit, and over-the-counter (OTC) health items. Depending on which plan you chose will depend on how many flex dollars you get to spend on covered dental, gym membership fees, and OTC. You will have a certain amount to use for each. Every time you use the flex card, the amount will be deducted from your card like a debit card. Just swipe your Flex Card to pay for services! *PLEASE NOTE: Current ATRIO Members who had an active Flex Card in 2022 will receive a NEW Flex Card, preloaded with your 2023 flex dollars. Your 2022 flex card will be deactivated and any unspent 2022 flex dollars will no longer be available as of 12/31/2022.
*Flex card amount depends on which plan you choose and what service area you live in.
To view your Flex Card balance, report a lost card, request a new card, or have other questions about the Flex Card benefit, go to the Flex Portal or call 1-800-371-2119 (TTY 711), Monday-Friday, 8 a.m. to 11 p.m. EST. This benefit is being administered by Wex. PLEASE NOTE: If you have already registered on the Flex Portal in 2022, you will need to register again for 2023 due to receiving an updated Flex Card for 2023. We apologize for any inconvenience.
Telehealth services are administered through Teladoc. Virtual visit services are offered 24 hours a day, 7 days a week, with board certified doctors. Visit with a doctor over the phone or via the internet using a smart phone, tablet, or a computer. Certain types of visits may require internet and a camera-enabled device. Covered services include general medical behavioral health, dermatology, and much more.
To find a provider and schedule and appointment, call1-800-teladoc (835-2362), or visit Teladoc.com or use the Teladoc mobile app.
Our Plan has partnered with SafeRide to provide non-emergent health-related transportation trips. You must use SafeRide for this benefit to be covered. Health-related locations include in-patient facilities, gyms, dentist, doctor offices and medical centers. Rides may be provided by taxis, rideshare services, vans, and non-emergency medical transport as determined by our transportation partner. Uber and Lyft are part of the SafeRide network and subject to availability. Receive up to 24 one-way non-emergent medical transportation trips per year.
To schedule a ride or find out how many rides you have left for the year (ride balance), please call 1-888-617-0467, Monday – Saturday, 6 a.m. to 6 p.m., local time. PLEASE NOTE: Rides should be scheduled at least 48 hours in advance. Rides scheduled less than 48 hours in advance will be subject to availability. You must cancel rides at least 3 hours before the scheduled pick-up time. If not, the ride will be deducted from your annual ride balance. Trips are limited to 75 miles one-way unless prior approved by ATRIO health plan. You can begin scheduling your rides for 2023 now.
2023 SafeRide Flyer (OREGON) and 2023 SafeRide Flyer (NEVADA)
SafeRide approved destination listing (OREGON)
SafeRide approved destination listing (NEVADA)
Supplemental chiropractic services, supplemental acupuncture services, and naturopathy services (not available in Nevada) are available through American Specialty Health. You receive up to 30 combined visits per year.
To find a provider and schedule an appointment, call 1-800-678-9133, 5 a.m. to 8 p.m. (PST), Monday – Friday or click here Find ASH Provider.
Vision coverage is administered through VSP® Vision Care. As a member, you will receive access to care from great eye doctors, quality eyewear, and the affordability you deserve.
You receive an annual routine eye exam and up to a $150 or $200 allowance towards frames every year, up to a $100 allowance for contact lenses every year (For both NEVADA and OREGON PPO plans and service areas*). Special Needs Plans (SNP) does not have VSP coverage.
*Annual allowance amount depends on which plan you choose and what service area you live in.
To locate a VSP provider, click here Find a VSP Provider
VSP Customer Service: 1-844-344-0572 (TTY 1-800-428-4833), Monday - Friday, 8 a.m. to 5 p.m. EST.
Routine Hearing services are provided by Amplifon. Receive an annual routine hearing exam and coverage of top-level hearing aids at affordable prices. Members pay a $699 - $999 copayment per hearing aid, up to 2 per year (For both NEVADA and OREGON plans and service areas).
You must see an Amplifon provider to use this benefit. To find an Amplifon provider near you, visit amplifonusa.com/lp/atriohp or call 1-866-375-0563 (TTY 711), Daily, 8 a.m. to 8 p.m. PST.
Amplifon Frequently Asked Questions
Better health begins with meals we eat. We recognize the importance of having access to the right nutrition, which is why we have partnered with Mom’s Meals to provide you meals after an inpatient or skilled nursing facility stay, and for those receiving home health services. If approved through prior authorization, you pay $0 for up to two (2) meals per day for 14 calendar days (28 total meals) once per year.
In addition, if you are just interested in eating healthier and receiving ready to heat and eat meals at your doorstep, our members can order meals online (for up to $8.99 per meal), pay out-of-pocket for those meals, but receive FREE shipping on every order. That’s a $15 savings for our members. Eating healthy just got easier!
Visit momsmeals.com/ATRIO to order meals that you will pay for out-of-pocket with free shipping
View Mom's Meals Flyer (OR) Mom's Meals Flyer (NV)
Convey provides our members with a robust Over-the-Counter Items benefit. Member's receive a quarterly credit of $100 or $150 (For NEVADA plans and service areas*) or $35-$170 (For OREGON plans and service areas*) to buy over-the-counter items from a list of eligible products. Place an order online, over the phone, in a network retail store, or by mail through the OTC Catalog, using your Flex Card.
*Quarterly allowance amount depends on which plan you choose and what service area you live in.
Talk to your healthcare provider to see if OTC items are the right choice for you. Below are just few a examples of the popular OTC drugs and items available:
To place an order, go to atriootcshop.com or call Convey to speak to an OTC advocate at 1-855-253-5768 (TTY 711), Monday - Friday, 8 a.m. to 11 p.m. EST
2023 OTC Flyer and OTC Retail Listing (OREGON) / OTC Retail Listing (NEVADA) / OTC Retail Listing (NATIONAL)
For a complete list and description of benefits, including extra benefits, refer to your Evidence of Coverage booklet.
